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What to do in an out of hours emergency


What to do in an out of hours emergency

Our Out of Hours Emergency Procedure 

Providing the best care to our clients at all times is our priority and in order to ensure this is what we deliver both now and in the future we have recently reviewed our methods for providing emergency care for your pet Out Of Hours.   

After careful consideration we have decided to partner with Vets Now who specialise in providing dedicated emergency out of hours care at nights and weekends. Vets Now have operated an emergency clinic in Manchester for some time now and we trust they will provide you with an excellent service. 

By using Vets Now to cover our Out of Hours Emergencies it enables our team of veterinary surgeons, veterinary nurses and trained staff care for our day/hospitalised patients. With a team member on site at all times you can rest assured our standards of care here at Oakmount meet the requirements of our regulatory body at the highest level both day and night. 

Here are just a few reasons why we believe Vets Now is the best option for you in an Emergency when we are not open: They are dedicated to emergencies, so have a breadth of experience and training.  

  1. They provide us with detailed clinical notes promptly after your visit ensuring excellent continuity of care 
  2. They have Specialists on site for complex cases 
  3. Consistently excellent client feedback 

Using the Vets Now service is easy.  If you require Emergency Out of Hours assistance simply do the same as you are now, call us on 01282 423640 and your call will be diverted to the Vets Now Emergency Team. 

When you call Vets Now their trained receptionist, veterinary nurses or surgeons will be waiting to help. If required, you will be advised to visit the clinic where you will be seen by the emergency team. 

Specific details of the times when Vets Now will be providing Out of Hours cover on our behalf are: 

Monday - 7.30pm – Tuesday 8am

Tuesday - 7.30pm – Wednesday 8am

Wednesday - 7.30pm – Thursday 8am

Thursday - 7.30pm – Friday 8am

Friday - 7.30pm – Saturday 8.30am

Saturday - 4.30pm – Sunday 8.30am

Sunday - 4.30pm - Monday 8am

Public holidays - 4.30pm - 8am

Details of The dedicated Vets Now clinic:

Vets Now Pet Emergency Hospital 
98 Bury Old Road 
M45 6TQ 

Direct Number: 0161 222 0803